Microsoft Surface Laptop Go 12.4" 1ZZ-00001 Platinum 2021 Review

The Surface Laptop Go is the most portable laptop in our database, but its cramped storage and low-res screen might have you running. We break down the numbers.

CPU 3.6 GHz core_i5_1035g1
RAM 8 GB
Storage 128 GB
Screen 12.4" 1536x1024
GPU Intel UHD Graphics
OS Windows 10 Home in S Mode Edition
Weight 1.1 kg
Microsoft Surface Laptop Go 12.4" 1ZZ-00001 Platinum 2021 laptop
46 Загальна оцінка

The 30-Second Version

At just 1.11kg, the Surface Laptop Go is the 97th percentile for compactness, making it one of the lightest laptops we’ve ever tested. But you’re making huge sacrifices: the 128GB SSD and 8GB RAM are in the bottom tenth of our database. For under $300 refurbished, it’s a compelling secondary device, but don’t expect it to replace your main rig.

Overview

The Surface Laptop Go lands in the 97th percentile for compactness, making it one of the most portable laptops we've ever tested. At just 1.11kg, it slips into a bag like a tablet, and the anodized aluminum lid gives it a premium hand feel that belies its sub-$400 price tag. But that tiny footprint demands big sacrifices. The 128GB SSD and 8GB of RAM sit in the bottom tenth of our database, which means local storage vanishes fast and multitasking hits a wall sooner than later. For pure web browsing, Office, and streaming, though, the 10th-gen i5 feels capable enough.

Performance

The Core i5-1035G1 inside is a solid mid-pack performer, landing around the 69th percentile in our CPU benchmarks. It won’t set any speed records, but multiple browser tabs and video calls run without stuttering. The integrated Intel UHD Graphics pull a 45th percentile score, so while you can stream 4K video, any light gaming gets the fan whirring loudly and frame rates tank. That fan noise is a common gripe among owners, making this machine best for quiet, low-load work. Battery life isn’t stellar—many users report needing a top-up by late afternoon—but refurbished units often arrive with full battery health, which helps stretch a workday of mixed use.

Performance Percentiles

CPU 69.2
GPU 44.6
RAM 14.1
Ports 13.4
Screen 9.4
Portability 96.7
Storage 8.6
User Sentiment 56.4
Reliability 78
Social Proof 89.1

Pros & Cons

Pros

  • Weighs just 1.11kg, ranking 97th percentile for compactness 97th
  • Premium aluminum build feels far more expensive than the price 89th
  • Touchscreen makes navigation and signing documents more intuitive 78th
  • Windows Hello fingerprint login is fast and reliable 69th
  • Refurbished price as low as $250 is hard to beat for a Surface

Cons

  • 128GB SSD (9th percentile) fills up after a handful of apps 9th
  • 8GB non-upgradeable RAM (14th percentile) cripples multitasking 9th
  • 1536x1024 screen resolution (9th percentile) looks soft and cramped 13th
  • No backlit keyboard is a serious omission for night workers 14th
  • Renewed units sometimes develop boot loop or keyboard failures

The Word on the Street

4.2/5 (1776 reviews)
👍 Many refurbished units arrive in like-new condition with 100% battery health, surprising buyers who expected more wear.
🤔 While the premium feel and portability earn praise, a number of owners report boot loop reliability issues after a few months.
👎 The absence of a backlit keyboard and the low-res screen are frequent complaints, especially when working in dim environments.

Specifications

Full Specifications

Processor

CPU 3.6 GHz core_i5_1035g1
Cores 4
Frequency 3.6 GHz

Graphics

GPU Intel UHD Graphics
Type integrated
VRAM 8 GB
VRAM Type Shared

Memory & Storage

RAM 8 GB
RAM Generation LPDDR4
Storage 128 GB
Storage Type SSD

Display

Size 12.4"
Resolution 1536

Connectivity

Wi-Fi Wi-Fi 5
Bluetooth Bluetooth

Physical

Weight 1.1 kg / 2.4 lbs
OS Windows 10 Home in S Mode Edition

Value & Pricing

At $250 to $388, this is one of the cheapest ways to get a genuine, premium-built laptop. The $138 spread across vendors means shopping around pays off; Amazon’s renewed listings often hit the low end. For a machine that feels this good in the hand, it’s an absolute steal if your workflow stays light. Just factor in the cost of cloud storage or an external drive, because that 128GB drive will feel tiny before you know it.

Renewed 388 CAD

vs Competition

Stacked against the Apple MacBook Air, the Surface Laptop Go is the lighter, cheaper pick but loses badly on screen quality, storage, and RAM. A refurbished Air with a retina display and 256GB costs a couple hundred more. The Samsung Galaxy Book4 Edge is in another stratosphere with its OLED screen and 16GB of memory but runs triple the price. Even the Lenovo Yoga Slim 7i offers a sharper display and faster graphics for a moderate premium. The Surface Laptop Go’s real edge is its compactness: you simply can’t find a laptop this thin and premium under $350 anywhere else. It’s the ultimate secondary machine for on-the-go writing, browsing, and streaming.

Spec Microsoft Surface Laptop Go 12.4" 1ZZ-00001 Samsung Galaxy Book5 Pro NP940XHA-KG3US Apple MacBook Pro MVVJ2LL/A Lenovo Yoga Slim 7x 83ED0001US HP OmniBook X Flip 14-fm0013dx ASUS ZenBook A14 14" 2K
CPU 3.6 GHz core_i5_1035g1 Intel Core Ultra 7 256V Intel 9th Generation Core i7 Qualcomm Snapdragon X Elite X1E-84-100 Intel Core Ultra 5 226V Qualcomm Snapdragon X Plus X1P-64-100
RAM (GB) 8 32 16 16 16 16
Storage (GB) 128 1000 512 512 512 512
Screen 12.4" 1536x1024 14" 2880x1800 16" 3072x1920 14.5" 2944x1840 14" 1920x1200 14" 1920x1200
GPU Intel UHD Graphics Intel Arc AMD Radeon Pro 5300M Qualcomm Adreno Intel Arc 130V Qualcomm X1
OS Windows 10 Home in S Mode Edition Windows 11 Home Mac OS Windows 11 Home Windows 11 Home Windows 11 Home
Weight (kg) 1.1 1.2 2.1 1.3 1.4 1.1
Battery (Wh) - 15 - - - -
Compare Compare Compare Compare Compare
Product CpuGpuRamPortScreenCompactStorageUser SentimentReliabilitySocial Proof
Microsoft Surface Laptop Go 12.4" 1ZZ-00001 69.244.614.113.49.496.78.656.47889.1
Samsung Galaxy Book5 Pro NP940XHA-KG3US Compare 66.16480.866.89384.973.3897894.4
Apple MacBook Pro MVVJ2LL/A Compare 89.667.426.597.692.116.938.5095.999.2
Lenovo Yoga Slim 7x 83ED0001US Compare 98.637.55280.2976938.507894.4
HP OmniBook X Flip 14-fm0013dx Compare 59.26468.183.570.379.553.28931.595.9
ASUS ZenBook A14 14" 2K Compare 90.537.568.166.878.98838.5057.994.4

Common Questions

Q: Can I play games on the Surface Laptop Go?

The integrated Intel UHD Graphics score in the 45th percentile, meaning you can handle lightweight indie titles or browser games, but modern 3D games will choke. The fan will spin up loudly under any load, so keep expectations minimal.

Q: Is 128GB of storage enough?

No, it’s in the bottom 9% of our database. Windows and a few essential apps will consume over half of it, leaving little room for files. You’ll need cloud storage or an external drive almost immediately.

Q: Does this laptop support Windows 11?

Yes, it ships with Windows 10 in S mode but can be upgraded to Windows 11 after switching out of S mode. The hardware meets the minimum requirements, but limited RAM and storage may make the experience feel sluggish.

Who Should Skip This

If you need to store more than a handful of documents and apps, skip this. The 9th percentile 128GB drive is a dealbreaker for anyone working with media files or large software. Creatives should look elsewhere too, because that low-res screen and weak integrated graphics will disappoint. And if you plan to use this as your only computer for years, the 8GB of soldered RAM will become a bottleneck well before you’re ready to replace it.

Verdict

The Surface Laptop Go is the ultraportable bargain of the year, but only if you walk in with eyes wide open. It’s best-in-class for compactness, the aluminum construction feels like a MacBook clone, and it handles basic tasks without complaint. However, the 9th percentile screen resolution, cramped storage, and non-upgradeable RAM make it a one-trick pony. If you can live within those boundaries, the refurbished price is undeniably attractive. For everyone else, it’s a really nice secondary laptop or a student machine that’ll last a couple years tops.

Usage Scores

Overall (46)Gaming (5.2)Compact (63.9)Creator (17.7)Student (54.5)Business (52.6)Developer (39.6)Entertainment (39)