Apple iPhone Geek Squad Certified Refurbished 11 Pro Max Space Gray 64GB 2019 Review

The refurbished iPhone 11 Pro Max offers stunning build quality for just $312, but its battery life ranks dead last in our database. It's a beautiful gamble.

Screen Size 6.5
Display Type LCD
Refresh Rate 60
Processor Apple A13 Bionic
Storage 64 GB
Rear Camera Mp 12
Front Camera Mp 12
Five G No
Water Resistance IP68
Operating System iPadOS 13
Apple iPhone Geek Squad Certified Refurbished 11 Pro Max Space Gray 64GB 2019 cellphone
32.3 Punteggio Complessivo

The 30-Second Version

The refurbished iPhone 11 Pro Max offers stunning build quality and great cameras for just $312, but its battery life is a total gamble and often terrible. You're buying a slice of 2019 luxury at a 2025 discount, with all the aging drawbacks that come with it. Only consider it if you prize feel over features and don't mind being tethered to a charger.

Overview

Let's talk about a refurbished iPhone 11 Pro Max. This isn't about chasing the latest specs. It's about getting a shockingly well-built phone for just over $300. If you're tired of fragile $1,200 slabs of glass and just want something that feels premium, takes great photos, and won't break the bank, this is a fascinating option.

The A13 Bionic chip inside is still a beast. It scores in the 85th percentile for performance, which means it's faster than most mid-range phones you can buy new today. You're not getting a 120Hz screen or 5G, but for everyday scrolling, social media, and even some light gaming, this thing is more than enough.

Here's the catch, and it's a big one: the battery. In our database, it ranks in the 1st percentile. That's dead last. For a refurbished model, battery health is a complete lottery. Some units come with a decent 83%, others are down to a miserable 67% right out of the box. That's the core trade-off you're making here.

Performance

The A13 Bionic is the star of the show. It's an old flagship chip, but it still punches way above its weight class. In real-world use, apps open fast, the interface is buttery smooth, and it handles multitasking without a hiccup. You won't feel like you're using a four-year-old phone when it comes to raw speed.

Where you will feel its age is in features, not power. The 60Hz LCD display, while bright and color-accurate, feels a generation behind the 120Hz OLEDs common today. The lack of 5G means slower downloads when you're out and about. The performance is strong, but it's wrapped in a package that misses some modern conveniences.

Performance Percentiles

Build 96.3
Camera 90.9
Battery 0.5
Display 94.8
Feature 80
Performance 84.7
Connectivity 72.8
Social Proof 20.9

Pros & Cons

Pros

  • Incredible build quality and feel. The stainless steel and glass construction is in the 96th percentile, making it feel more premium than phones twice its price. 96th
  • The camera system is still excellent. With scores in the 91st percentile, the 12MP main and ultrawide lenses take photos that rival many current mid-rangers. 95th
  • The 6.5-inch display is bright (625 nits) and sharp, landing in the 95th percentile for quality. It's great for watching videos. 91th
  • IP68 water resistance is a huge perk at this price point. Most budget phones skip this entirely. 85th
  • The value proposition is unique. For $312, you get a former flagship's build and cameras, which is hard to find elsewhere.

Cons

  • Battery life is a catastrophic weak point. With a ranking in the 1st percentile, it's the worst we track. Refurbished battery health is unpredictable and often poor. 1th
  • Only 64GB of storage is very limiting in 2025, especially with no expandable storage option. 21th
  • No 5G connectivity. You're stuck on 4G LTE, which is fine for now but feels like a missing feature.
  • The 60Hz refresh rate feels dated compared to the 90Hz or 120Hz screens common even on budget phones now.
  • Software support is winding down. It launched on iOS 13 and won't get major updates forever, though it should get security patches for a while longer.

The Word on the Street

3.0/5 (16 reviews)
👍 Many buyers are thrilled with the physical condition, noting the phone looks and feels like new with no visible scratches, exceeding expectations for a refurbished device.
👎 Battery health is the most common and severe complaint, with multiple reports of units arriving with health as low as 67%, requiring immediate charging throughout the day.
👍 Parents and budget-conscious shoppers praise it as a fantastic, cheap phone for kids or as a reliable secondary device, getting flagship performance without the flagship price.
🤔 There's a split sentiment on reliability; some find it works 'pretty solid' for a used phone, while others feel burned by the poor battery out of the box, making the 'certified' label feel questionable.

Specifications

Full Specifications

Display

Screen Size 6.5
Display Type LCD
Resolution 2688 x 1242
Refresh Rate 60 Hz
Brightness 625 nits
HDR Yes

Performance

Processor A13 Bionic chip with third-generation Neural Engine
Processor Model Apple A13 Bionic
Storage 64 GB

Camera

Main Camera 12
Camera Count 2
Ultrawide 12
Front Camera 12

Battery & Charging

Connector Lightning

Connectivity

5G No
Wi-Fi Wi-Fi 6
NFC Yes
USB Lightning
SIM Nano SIM

Design & Build

Water Resistance IP68
Weight 0.2 kg / 0.5 lbs
Face Recognition Yes
OS iPadOS 13
Headphone Jack No

Value & Pricing

At $312, the value story is all about trading cutting-edge features for timeless quality. You're not paying for the latest processor or the fastest modem. You're paying for a chassis and camera system that were top-of-the-line. Compared to a new $300 phone, you'll get a much better feel in the hand and better photos, but you'll sacrifice battery life, modern connectivity, and long-term software support.

The price is right only if you're comfortable with the battery gamble. It's the ultimate 'you get what you pay for' scenario, where the 'for' is premium materials and the 'pay' is daily charger anxiety.

Price History

308 USD 310 USD 312 USD 314 USD 316 USD 13 apr17 apr 312 USD

vs Competition

Stack this up against a new phone like the Motorola Moto G Stylus 2025. The Moto gives you a stylus, a huge battery, likely cleaner software support, and a new battery with a warranty. But its plastic build and mediocre cameras can't touch the iPhone's solid feel and photo quality. It's a battle of durability versus day-one reliability.

Then there's the Google Pixel 'a' series, often around this price when on sale. A Pixel 7a or 8a gives you a superior camera experience thanks to computational photography, a 90Hz screen, and guaranteed software updates for years. However, its build quality is good, not great. The iPhone wins on pure tactile luxury and water resistance, while the Pixel wins on brains and longevity. The OnePlus 15R would blow it away on speed and screen refresh rate, but likely cost more.

Spec Apple iPhone Geek Squad Certified Refurbished 11 Pro Max Samsung Galaxy Samsung - Galaxy S26 256GB (Unlocked) - Black Motorola Moto G Motorola - moto g stylus 2025 256GB (Unlocked) - Google Pixel Google - Pixel 10 Pro 256GB (Unlocked) - Obsidian OnePlus OnePlus OnePlus - 15R 256GB (Unlocked) - Charcoal Black 8849 Tank 8849 Tank 3 5G Rugged Smartphone, 23800mAh 6.79"
Screen Size 6.5 6.3 6.7 6.3 6.8 6.8
Display Type LCD OLED OLED OLED - -
Refresh Rate 60 120 120 120 120 120
Processor Apple A13 Bionic Snapdragon® 8 Elite Gen 5 for Galaxy Snapdragon 6 Gen 3 3.78 GHz 8 Gen 5 Octa-Core
RAM (GB) - 12 8 16 - 16
Storage (GB) 64 256 256 256 256 512
Rear Camera Mp 12 50 50 50 50 200
Front Camera Mp 12 12 32 42 32 -
Battery Capacity Mah - 4300 5000 4870 7400 -
Charging Wattage - 25 68 - - -
Wireless Charging - true true false - false
Five (g) false true true true true true
Water Resistance IP68 IP68 IP68 IP68 IP69 IP68
Operating System iPadOS 13 Android 16 Android 15 Android 16 Android 16 Android
Compare Compare Compare Compare Compare
Product BuildCameraBatteryDisplayFeaturePerformanceConnectivitySocial Proof
Apple iPhone Geek Squad Certified Refurbished 11 Pro Max 96.390.90.594.88084.772.820.9
Samsung Galaxy S26 Compare 99.397.396.898.497.799.599.793.7
Motorola Moto G stylus 2025 Compare 99.996.999.999.710086.699.999.8
Google Pixel 10 Pro Compare 99.3999097.988.983.298.798
OnePlus OnePlus 15R Compare 92.795.798.689.894.795.999.593
8849 Tank 8849 Tank 3 5G Rugged Compare 92.786.570.592.696.984.787.592.6

Common Questions

Q: What's the real-world battery life like?

It's the phone's biggest weakness. With a battery health score in the 1st percentile, it's officially the worst we track. If you get a unit with 83% health, you might scrape through a day of light use. If it's at 67%, you'll need to charge it by mid-afternoon. Plan on carrying a power bank.

Q: Does it come with a charger and cable?

Typically, Geek Squad Certified Refurbished products only include the phone itself. You should expect to need to provide your own USB-C to Lightning cable and wall adapter. Always double-check the product listing at time of purchase for the most current details.

Q: Is the IP68 water resistance still valid on a refurbished model?

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Q: How does the camera compare to a new $300 phone?

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Who Should Skip This

Power users and anyone who leaves the house for a full day should look elsewhere. If your phone is your primary device for navigation, streaming, and work, the unreliable battery will be a constant headache. Travelers and outdoor enthusiasts should also skip it; the lack of battery stamina and 5G is a double whammy.

Instead, look at new phones like the Samsung Galaxy A-series or Google Pixel 'a' series. They offer much better battery life, 5G, and years of software updates. You'll sacrifice the iPhone's premium metal-and-glass feel, but you'll gain peace of mind and modern features. If you absolutely want an iPhone on a budget, saving a bit more for a refurbished iPhone 12 or 13 with a better battery score is a wiser long-term investment.

Verdict

Buy this refurbished iPhone 11 Pro Max if your top priorities are premium build quality and good cameras on a tight budget, and you're always near an outlet. It's perfect for someone who wants their phone to feel expensive, doesn't need the latest specs, and is willing to carry a power bank. Think of it as a beautifully crafted tool that needs frequent refueling.

Skip it immediately if battery life is a dealbreaker. If you're out of the house from morning to night, this phone will fail you. Also, avoid it if you need more than 64GB of storage or if having 5G is important. In those cases, a new mid-range Android phone is a much safer, more modern bet.