Microsoft Surface Laptop Microsoft Surface Laptop 4 - i7-1185G7 16GB RAM, Review

The Surface Laptop 4 looks great and travels well, but its older Intel processor and limited storage make it a questionable choice for power users.

CPU Intel Core i7 1185G
RAM 16 GB
Storage 512 GB
Screen 13" 1366x768
GPU Intel Iris Xe 16 GB
OS Windows 10 Pro
Weight 1.8 kg
Microsoft Surface Laptop Microsoft Surface Laptop 4 - i7-1185G7 16GB RAM, laptop
51.8 Overall Score

The 30-Second Version

A sleek and portable business laptop with a great screen, but its older Intel CPU and small SSD are major drawbacks. Best for light office work and students. Not worth it if you need power.

Overview

The Surface Laptop 4 for Business is a sleek, portable machine that nails the basics for office work. It's got a sharp 13.5-inch touchscreen, a lightweight build, and solid WiFi 6 connectivity. But underneath that polished exterior, you're getting specs that are a few years behind the curve. The Intel 1185G7 CPU and 256GB SSD are middle of the pack, and the port selection is frankly underwhelming.

Performance

Performance is a mixed bag. For general business tasks like email, spreadsheets, and web browsing, the 16GB of RAM and Intel Iris Xe graphics are plenty. It scores well above average for GPU tasks, which is surprising for integrated graphics. But the CPU is a weak spot, landing in the disappointing 18th percentile. That means heavier multitasking or data processing will feel sluggish compared to newer laptops. And forget about gaming; our database gives it a 8.2/100 score there.

Performance Percentiles

CPU 19.8
GPU 77
RAM 30.6
Ports 23.7
Screen 5.3
Portability 91.6
Storage 45.3
Reliability 74.5
Social Proof 91.5

Pros & Cons

Pros

  • The 3:2 touchscreen is sharp and great for productivity. 92th
  • It's incredibly portable and well-built. 92th
  • WiFi 6 connectivity is strong and reliable. 77th
  • The integrated Iris Xe graphics punch above their weight. 75th

Cons

  • The older Intel CPU feels slow for serious work. 5th
  • You only get a 256GB SSD, which fills up fast. 20th
  • Port selection is minimal and outdated. 24th
  • Battery life is unknown and likely not a highlight. 31th

The Word on the Street

3.5/5 (116 reviews)
👍 Many buyers love the laptop's lightweight design and sharp touchscreen, calling it perfect for travel and daily productivity.
👎 A common complaint revolves around misleading listings, with some renewed units arriving with Windows 10 or physical damage.
🤔 Owners praise the general performance for multitasking, but caution others to get the 16GB RAM configuration and avoid the base storage.

Specifications

Full Specifications

Processor

CPU Intel Core i7 1185G
Cores 4
Frequency 3.0 GHz
L3 Cache 12 MB

Graphics

GPU 16 GB
Type integrated
VRAM 16 GB
VRAM Type Shared

Memory & Storage

RAM 16 GB
RAM Generation DDR4
Storage 512 GB
Storage Type SSD

Display

Size 13"
Resolution 1366

Connectivity

Wi-Fi WiFi 6
Bluetooth Yes

Physical

Weight 1.8 kg / 3.9 lbs
OS Windows 10 Pro

Value & Pricing

At a price hovering around $340-$397, the value proposition depends entirely on what you need. If your priority is a trustworthy, compact Windows laptop with a great screen for basic office work, it's a solid deal. But if you need processing power, storage, or modern ports, you're paying for style over substance. The older specs make it feel like a budget option dressed up in a premium suit.

Price History

$330 $340 $350 $360 $370 Feb 18Apr 5 $364

vs Competition

Compared to the newer Surface Laptop Copilot+ PC, this older model lacks the AI chops and raw performance. The ASUS ProArt PX13, while more expensive, offers a stunning OLED screen and a much more powerful Ryzen AI 9 CPU for creative work. Against a Lenovo Legion gaming laptop, it's not even in the same conversation. For business users, the Apple MacBook Pro offers vastly better CPU performance and battery life, but you lose the touchscreen and enter a different ecosystem.

Spec Microsoft Surface Laptop Microsoft Surface Laptop 4 - i7-1185G7 16GB RAM, Apple MacBook Pro Apple 14" MacBook Pro (M4 Max, Space Black) ASUS ROG Flow ASUS ROG Flow - AMD Ryzen AI MAX+ 395 AMD Radeon Lenovo ThinkPad Lenovo ThinkPad P1 Gen 7 16" UHD+ OLED Touchscreen MSI Creator MSI Creator M14 A13V A13VF-081US 14" 2.8K Laptop, HP ZBook HP 14" ZBook Ultra G1a Multi-Touch Mobile
CPU Intel Core i7 1185G Apple M4 Max AMD Ryzen AI Max+ 395 Intel Core Ultra 7 165H Intel Core i7 13620H AMD Ryzen AI Max+ Pro 395
RAM (GB) 16 36 128 64 32 128
Storage (GB) 512 1024 1024 2048 2048 2048
Screen 13" 1366x768 14.2" 3024x1964 13.4" 2560x1600 16" 3840x2160 14" 2880x1800 14" 2880x1800
GPU Intel Iris Xe 16 GB Apple M4 Max 32-core AMD Radeon 8060 NVIDIA RTX 2000 Ada Generation NVIDIA GeForce RTX 4060 AMD Radeon
OS Windows 10 Pro macOS Windows 11 Pro Windows 11 Pro, English Windows 11 Home (MSI recommends Windows 11 Pro for business) Windows 11 Pro
Weight (kg) 1.8 1.6 1.2 1.8 1.6 2.5
Battery (Wh) - 72 70 90 - 74

Common Questions

Q: Can this laptop run modern business software smoothly?

For basic office suites, web apps, and video calls, yes. But for intensive data processing or advanced creative tools, the older 1185G7 CPU will struggle compared to newer models.

Q: Is the 256GB SSD enough storage?

Probably not for most users. It fills up quickly with Windows, applications, and a few projects. We'd recommend looking for a configuration with at least 512GB.

Q: How does it handle multiple external monitors?

It doesn't handle them well. The port selection is limited, and the integrated graphics aren't designed for heavy multi-display setups. It's best used as a single-screen machine.

Who Should Skip This

If you need processing power for data science, development, or video editing, skip this. The CPU is a real letdown. Also, if you're a digital hoarder who needs lots of local storage, the 256GB SSD will frustrate you immediately. Look for a laptop with a modern Ryzen or Core Ultra CPU and a 1TB SSD.

Verdict

Buy this if you're a business user or student who values portability and a premium build above all else, and your workload is strictly light to medium. It's a reliable companion for presentations, note-taking, and commuting. But if your work involves data analysis, coding, or anything that taxes the CPU, you'll feel the age of this hardware quickly.