Microsoft Surface Laptop Go 12.4" Review

The refurbished Surface Laptop Go offers premium portability at a budget price, but its older processor and low-res screen demand careful consideration.

CPU Intel Core i5 1035G
RAM 16 GB
Storage 256 GB
Screen 12.4" 1536x1024
GPU Intel
OS Windows 10 Pro
Weight 1.1 kg
Microsoft Surface Laptop Go 12.4" laptop
44.8 Overall Score

Overview

So you're looking at a refurbished Surface Laptop Go. It's a small, light laptop that's easy to carry around, and at around $280, it's priced to get you into the Surface ecosystem without breaking the bank. This isn't a powerhouse, though. With an Intel Core i5-1035G1 and integrated graphics, it's built for basic tasks like web browsing, document editing, and video calls. Think of it as a super portable companion for students or anyone who needs a second computer for on-the-go work. The 12.4-inch touchscreen and Windows Hello fingerprint login are nice touches that make it feel more premium than the price suggests. It's certified refurbished, which means it's been tested and cleaned up to work like new, which is a solid way to save some cash.

Performance

Let's talk numbers. The Intel i5-1035G1 is a 10th-gen chip, and its performance lands in the 15th percentile. That means it's slower than most modern laptops. For everyday stuff like having a dozen Chrome tabs open and streaming music, it's perfectly fine. You won't notice any lag. But try to run multiple heavy apps at once, or do any video editing, and you'll feel it start to struggle. The integrated Intel graphics are in the 18th percentile, which confirms this is not a machine for gaming or creative work. It can handle basic photo editing and 1080p video playback, but that's about it. The 16GB of RAM is a bright spot, sitting in the 32nd percentile. That's more than enough memory to keep things running smoothly for typical office and student tasks, which helps compensate for the slower processor.

Performance Percentiles

CPU 14.9
GPU 20.2
RAM 43.5
Ports 9
Screen 10.1
Portability 97.2
Storage 27.7
User Sentiment 66.9
Reliability 75.4
Social Proof 90

Pros & Cons

Pros

  • The price is its biggest strength. At $280 for a refurbished model, it's one of the most affordable ways to get a Surface laptop. 97th
  • It's incredibly portable. At 1.11 kg and with a compact score in the 61st percentile, it's a true take-anywhere machine. 90th
  • 16GB of RAM is generous for this class. It ensures good multitasking performance for web browsing and office apps. 75th
  • The build quality and design feel premium for the price, with a nice aluminum chassis and a comfortable keyboard. 67th
  • Features like the touchscreen and Windows Hello fingerprint power button add convenience you don't always get on budget laptops.

Cons

  • The screen resolution is low at 1536x1024, placing it in the 6th percentile. Text and images won't be as sharp as on most modern laptops. 9th
  • Performance is limited. The CPU and GPU percentiles (15th and 18th) show it's not built for demanding tasks. 10th
  • Storage is minimal at 256GB, which is in the 16th percentile. You'll likely need cloud storage or an external drive. 15th
  • Connectivity is dated with only Wi-Fi 5 and very few ports, scoring a dismal 7th percentile for ports. 20th
  • The battery life is an unknown variable with a refurbished unit, which is always a bit of a gamble.

Specifications

Full Specifications

Processor

CPU Intel Core i5 1035G
Cores 4
Frequency 1.2 GHz
L3 Cache 6 MB

Graphics

GPU Intel
Type integrated

Memory & Storage

RAM 16 GB
RAM Generation DDR4
Storage 256 GB
Storage Type SSD

Display

Size 12.4"
Resolution 1536

Connectivity

Wi-Fi WiFi 5

Physical

Weight 1.1 kg / 2.4 lbs
OS Windows 10 Pro

Value & Pricing

For $280, you're getting a lot of the Surface polish in a very portable package. The value here is all about the form factor and brand experience at a budget price. Compared to buying new, you're saving a significant amount. However, you have to accept the trade-offs: older specs, a lower-resolution screen, and the fact it's refurbished. If your budget is strict and portability is your top priority, this represents decent value. If you can stretch your budget another $100-$200, you'll find new laptops with much better screens and faster, more modern processors.

vs Competition

This sits in a weird spot. Its direct competitors aren't the gaming powerhouses listed, like the Lenovo Legion or MSI Vector. A better comparison is something like a new budget Chromebook or a base-model iPad. Compared to a $300 Chromebook, the Surface Laptop Go runs full Windows 10 Pro, which is a huge plus for software compatibility. But the Chromebook might have a better screen. Compared to an iPad with a keyboard, the Surface is a better laptop replacement for actual work, but the iPad's app ecosystem and battery life are stronger. You should also look at refurbished business laptops from Dell or Lenovo. You might find a ThinkPad with a better processor and more ports for a similar price, though it probably won't be as sleek or light.

Spec Microsoft Surface Laptop Go 12.4" Lenovo Yoga Lenovo - Yoga 7 2-in-1 - Copilot+ PC - 14" 2K OLED Apple MacBook Air Apple 13" MacBook Air (M4, Midnight) ASUS ZenBook ASUS - Zenbook 14 14" FHD+ OLED Touch Screen HP OmniBook X Flip HP - OmniBook X Flip 2-in-1 - Copilot+ PC - 14" 2K Dell Plus Dell - Plus - 14" 2K 2-in-1 Touchscreen Laptop -
CPU Intel Core i5 1035G AMD Ryzen AI 7 350 Apple M4 Intel Core Ultra 7 Series 2 Intel Core Ultra 7 256V Intel Core Ultra 7 256V
RAM (GB) 16 16 16 16 16 16
Storage (GB) 256 1000 512 512 1024 1000
Screen 12.4" 1536x1024 14" 1920x1200 13.6" 2560x1664 14" 1920x1200 14" 1920x1200 14" 1920x1200
GPU Intel AMD Radeon 860 Apple M4 10-core Intel Arc Graphics Intel Arc Graphics Intel Arc Graphics
OS Windows 10 Pro Windows 11 Home macOS Windows 11 Home Windows 11 Home Windows 11 Home
Weight (kg) 1.1 1.4 1.2 1.3 1.4 1.6
Battery (Wh) - 70 53 75 - -
Compare Compare Compare Compare Compare
Product CpuGpuRamPortScreenCompactStorageUser SentimentReliabilitySocial Proof
Microsoft Surface Laptop Go 12.4" 14.920.243.5910.197.227.766.975.490
Lenovo Yoga 7 2-in-1 14" 2K Compare 75.762.271.699.575.580.571.677.975.499.4
Apple MacBook Air 13.6" Compare 74.220.243.573.984.889.348.281.194.987.9
ASUS ZenBook 14" Compare 85.665.871.499.27584.748.266.95598
HP OmniBook X Flip OmniBook X Flip 2-in-1 14" 2K Touch-Screen Compare 6865.872.296.765.4817691.829.998
Dell Plus Plus 14" 2K 2-in-1 Compare 6865.872.297.150.475.371.699.129.997.3

Verdict

If you need the absolute cheapest, most portable Windows machine that doesn't feel like cheap plastic, this refurbished Surface Laptop Go is a compelling pick. It's perfect for a student taking notes, a traveler who needs a device for email and web browsing, or as a dedicated kitchen computer for recipes. Just don't expect it to be fast or to have a great screen. If your work involves anything more intensive than basic office apps, or if you plan on keeping this laptop for more than a couple of years, I'd recommend spending a bit more. The older processor and limited storage will feel restrictive sooner rather than later. For light, casual use, though, it gets the job done with a bit of style.