Microsoft Surface Laptop 4 for Business 13.5'' Review

The Surface Laptop 4 looks great and travels well, but its older Intel processor and limited storage make it a questionable choice for power users.

CPU Intel Core i7 1185G
RAM 16 GB
Storage 256 GB
Screen 13.5" 2256x1504
GPU Intel Iris Xe Graphics
OS Windows 11
Weight 1.5 kg
Microsoft Surface Laptop 4 for Business 13.5'' laptop
60.3 Overall Score

The 30-Second Version

A sleek and portable business laptop with a great screen, but its older Intel CPU and small SSD are major drawbacks. Best for light office work and students. Not worth it if you need power.

Overview

The Surface Laptop 4 for Business is a sleek, portable machine that nails the basics for office work. It's got a sharp 13.5-inch touchscreen, a lightweight build, and solid WiFi 6 connectivity. But underneath that polished exterior, you're getting specs that are a few years behind the curve. The Intel 1185G7 CPU and 256GB SSD are middle of the pack, and the port selection is frankly underwhelming.

Performance

Performance is a mixed bag. For general business tasks like email, spreadsheets, and web browsing, the 16GB of RAM and Intel Iris Xe graphics are plenty. It scores well above average for GPU tasks, which is surprising for integrated graphics. But the CPU is a weak spot, landing in the disappointing 18th percentile. That means heavier multitasking or data processing will feel sluggish compared to newer laptops. And forget about gaming; our database gives it a 8.2/100 score there.

Performance Percentiles

CPU 20.9
GPU 79.1
RAM 32.9
Ports 27
Screen 74.4
Portability 87.6
Storage 28.3
User Sentiment 34.5
Reliability 75.6
Social Proof 92.6

Pros & Cons

Pros

  • The 3:2 touchscreen is sharp and great for productivity. 93th
  • It's incredibly portable and well-built. 88th
  • WiFi 6 connectivity is strong and reliable. 79th
  • The integrated Iris Xe graphics punch above their weight. 76th

Cons

  • The older Intel CPU feels slow for serious work. 21th
  • You only get a 256GB SSD, which fills up fast. 27th
  • Port selection is minimal and outdated. 28th
  • Battery life is unknown and likely not a highlight. 33th

The Word on the Street

3.5/5 (116 reviews)
👍 Many buyers love the laptop's lightweight design and sharp touchscreen, calling it perfect for travel and daily productivity.
👎 A common complaint revolves around misleading listings, with some renewed units arriving with Windows 10 or physical damage.
🤔 Owners praise the general performance for multitasking, but caution others to get the 16GB RAM configuration and avoid the base storage.

Specifications

Full Specifications

Processor

CPU Intel Core i7 1185G
Cores 4
Frequency 3.0 GHz
L3 Cache 12 MB

Graphics

GPU Iris Xe Graphics
Type integrated
VRAM 16 GB
VRAM Type Shared

Memory & Storage

RAM 16 GB
RAM Generation DDR4
Storage 256 GB
Storage Type SSD

Display

Size 13.5"
Resolution 2256

Connectivity

Wi-Fi WiFi 6
Bluetooth Yes

Physical

Weight 1.5 kg / 3.4 lbs
OS Windows 11

Value & Pricing

At a price hovering around $340-$397, the value proposition depends entirely on what you need. If your priority is a trustworthy, compact Windows laptop with a great screen for basic office work, it's a solid deal. But if you need processing power, storage, or modern ports, you're paying for style over substance. The older specs make it feel like a budget option dressed up in a premium suit.

Price History

$330 $340 $350 $360 $370 Feb 18Mar 30Apr 17 $339

vs Competition

Compared to the newer Surface Laptop Copilot+ PC, this older model lacks the AI chops and raw performance. The ASUS ProArt PX13, while more expensive, offers a stunning OLED screen and a much more powerful Ryzen AI 9 CPU for creative work. Against a Lenovo Legion gaming laptop, it's not even in the same conversation. For business users, the Apple MacBook Pro offers vastly better CPU performance and battery life, but you lose the touchscreen and enter a different ecosystem.

Spec Microsoft Surface Laptop 4 for Business 13.5'' Apple MacBook Air Apple 13" MacBook Air (M4, Sky Blue) ASUS ZenBook ASUS - Zenbook 14 14" FHD+ OLED Touch Screen Lenovo Yoga Lenovo - Yoga Slim 7x - Copilot+ PC - 14.5" 3K Samsung Galaxy Book5 Pro Samsung - Galaxy Book5 Pro - Copilot+ PC - 14" 3K HP OmniBook X Flip HP - OmniBook X Flip - Copilot+ PC - 16" 3K OLED
CPU Intel Core i7 1185G Apple M4 Intel Core Ultra 9 Series 2 Qualcomm Snapdragon X Elite X1E-84-100 Intel Core Ultra 7 Series 2 Intel Core Ultra 9 288V
RAM (GB) 16 24 32 32 32 32
Storage (GB) 256 512 1000 1000 1000 2048
Screen 13.5" 2256x1504 13.6" 2560x1664 14" 1920x1200 14.5" 2944x1840 14" 2880x1800 16" 2880x1800
GPU Intel Iris Xe Graphics Apple M4 10-core Intel Arc Graphics Qualcomm X1 Intel Arc Graphics Intel Arc Graphics
OS Windows 11 macOS Sequoia 15.1 Windows 11 Home Windows 11 Home Windows 11 Home Windows 11 Home
Weight (kg) 1.5 1.2 1.3 1.3 1.2 1.9
Battery (Wh) - 53 75 70 - -
Compare Compare Compare Compare Compare
Product CpuGpuRamPortScreenCompactStorageUser SentimentReliabilitySocial Proof
Microsoft Surface Laptop 4 for Business 13.5'' 20.979.132.92774.487.628.334.575.692.6
Apple MacBook Air 13" Compare 75.120.668.593.685.490.249.167.394.899.4
ASUS ZenBook 14" Compare 89.266.694.199.375.684.572.381.355.897.4
Lenovo Yoga Slim 7x 14.5" 3K 90Hz Compare 98.64294.797.295.673.172.367.375.697.4
Samsung Galaxy Book5 Pro Galaxy Book5 Pro 14" 3K Compare 6966.686.990.693.584.972.378.275.696.5
HP OmniBook X Flip OmniBook X Flip 16" 3K Compare 70.666.694.694.794.12292.591.930.598

Common Questions

Q: Can this laptop run modern business software smoothly?

For basic office suites, web apps, and video calls, yes. But for intensive data processing or advanced creative tools, the older 1185G7 CPU will struggle compared to newer models.

Q: Is the 256GB SSD enough storage?

Probably not for most users. It fills up quickly with Windows, applications, and a few projects. We'd recommend looking for a configuration with at least 512GB.

Q: How does it handle multiple external monitors?

It doesn't handle them well. The port selection is limited, and the integrated graphics aren't designed for heavy multi-display setups. It's best used as a single-screen machine.

Who Should Skip This

If you need processing power for data science, development, or video editing, skip this. The CPU is a real letdown. Also, if you're a digital hoarder who needs lots of local storage, the 256GB SSD will frustrate you immediately. Look for a laptop with a modern Ryzen or Core Ultra CPU and a 1TB SSD.

Verdict

Buy this if you're a business user or student who values portability and a premium build above all else, and your workload is strictly light to medium. It's a reliable companion for presentations, note-taking, and commuting. But if your work involves data analysis, coding, or anything that taxes the CPU, you'll feel the age of this hardware quickly.