BenQ GW2490TC 23.8" Eye-Care Home Office Review
The BenQ GW2490TC proves a high refresh rate isn't just for gamers. Its 144Hz smoothness and excellent ergonomics make it a secret weapon for comfortable, fluid productivity.
The 30-Second Version
The BenQ GW2490TC is a comfort-first home office monitor with a secret weapon: a 144Hz refresh rate. Its excellent ergonomic stand and eye-care tech make long workdays easier, while the smooth motion is a treat for both scrolling and casual gaming. At around $150-$200, it's a great value for anyone who values adjustability and fluidity over ultra-sharp resolution or pro-grade color. Highly recommended for productivity-focused users.
Overview
The BenQ GW2490TC is a monitor that knows its lane. It's not trying to be the flashiest 4K gaming beast or the most color-accurate creative tool. Instead, it's laser-focused on being a comfortable, reliable workhorse for your home office. With a 23.8-inch 1080p IPS panel, a surprisingly high 144Hz refresh rate, and a full suite of ergonomic adjustments, it's built for the long haul.
If you spend eight hours a day staring at spreadsheets, writing reports, or hopping between browser tabs, this is the kind of screen you want. BenQ's whole 'Eye-Care' pitch isn't just marketing fluff here. The combination of a flicker-free backlight, low blue light modes, and that smooth 144Hz refresh is designed to reduce eye strain. It's a monitor that cares more about your comfort than showing off.
What makes it interesting is the mix of a work-first design with a feature you'd expect on a gaming monitor. That 144Hz refresh rate is a standout for an office display. It makes everything from scrolling web pages to moving your cursor feel incredibly fluid, which is a subtle but noticeable quality-of-life upgrade for any task.
Performance
Let's talk about that 144Hz refresh rate. In our testing, it puts the GW2490TC in the 65th percentile for performance among monitors. That's a solid, above-average score, and it's almost entirely thanks to that high refresh rate. For office work, it means buttery-smooth scrolling and cursor movement. If you dabble in casual gaming, FreeSync support and the 5ms response time mean you can actually enjoy that fluidity in games without bad screen tearing. It's a nice bonus that makes the monitor feel more responsive across the board.
Where the numbers are less impressive is in pure display quality. The 250-nit brightness and 99% sRGB color gamut land it in the lower third of the pack for display and color metrics. That means it's not the brightest screen, and its colors are accurate enough for general use but won't satisfy a professional photo or video editor. The contrast ratio is about average. In a well-lit room, 250 nits is just enough, but you won't have much headroom to fight glare from a bright window.
Pros & Cons
Pros
- Strong compact (92th percentile) 92th
- Strong ergonomic (88th percentile) 88th
- Strong connectivity (78th percentile) 78th
- Strong performance (66th percentile) 66th
Cons
- Below average social proof (21th percentile) 21th
- Below average display (23th percentile) 23th
- Below average color (28th percentile) 28th
- Below average feature (30th percentile) 30th
Specifications
Full Specifications
Display
| Size | 23.8" |
| Resolution | 1920 (Full HD) |
| Panel Type | IPS |
| Aspect Ratio | 16:9 |
| Curved | No |
Performance
| Refresh Rate | 144 Hz |
| Response Time | 5 |
| Adaptive Sync | FreeSync |
Color & HDR
| Brightness | 250 nits |
| Color Gamut | 16.7 Million Colors |
Connectivity
| USB-C | 1 |
| Speakers | Yes |
| Headphone Jack | Yes |
Ergonomics
| Height Adjustable | Yes |
| Tilt | Yes |
| Swivel | Yes |
| Pivot | No |
| VESA Mount | 100x100 |
Features
| Webcam | No |
| Touchscreen | No |
| Power | 12 |
| Weight | 5.7 kg / 12.6 lbs |
Value & Pricing
Priced between $150 and $206 depending on the retailer, the GW2490TC sits in a very competitive part of the market. You're paying a slight premium for the BenQ brand and its specific ergonomic and eye-care features. For that money, you get a monitor that's exceptionally well-built for comfort and daily productivity, with the nice-to-have bonus of a high refresh rate.
When you look across vendors, you can find cheaper 24-inch 1080p monitors, but they often skimp on the stand, offering only tilt adjustment. You can also find monitors with better color or higher resolution near this price, but they might lack the USB-C port or the 144Hz smoothness. The value here is in the complete, comfort-focused package. If your priority is a screen that won't hurt your neck or your eyes after hours of use, this price makes sense.
vs Competition
Compared to a basic office monitor like a Dell SE2422H, the BenQ wins hands down on adjustability and smoothness. The Dell might save you $30, but you're stuck with a fixed-height stand and a 75Hz panel. For daily comfort, the BenQ is worth the upgrade.
Looking at a step-up option like the ASUS ProArt PA248QV, things get interesting. The ASUS costs a bit more but offers superior color accuracy (100% sRGB and Rec. 709), a 1080p-plus resolution (1920x1200), and a built-in hood. It's a better tool for creative tasks, but it's only a 60Hz panel and its ergonomics are similar. The BenQ fights back with its 144Hz fluidity and slightly lower price, making it the better choice for mixed office and casual use where color precision isn't critical.
Against the gaming-focused monitors in its price range, like some from AOC or ViewSonic, the BenQ often trades raw speed (some gaming monitors have 1ms response) for better build quality, a more professional look, and that emphasis on eye comfort. It's a less flashy but more refined daily driver.
| Spec | BenQ GW2490TC 23.8" Eye-Care Home Office | LG UltraGear LG - UltraGear 27" IPS Dual Mode (4K UHD 180Hz, | ASUS ROG Strix ASUS ROG Strix 27 inch UHD 4K 160Hz IPS AMD | MSI MAG MSI 27" WQHD 2K 1440P 280Hz with AMD FreeSync | Samsung Odyssey Samsung - 27” Odyssey G50D QHD IPS 180Hz 1ms AMD | Gigabyte M27UP GIGABYTE 27" UHD 4K 160Hz with AMD FreeSync |
|---|---|---|---|---|---|---|
| Screen Size | 23.799999237060547 | 27 | 27 | 27 | 27 | 27 |
| Resolution | 1920 x 1080 | 3840 x 2160 | 3840 x 2160 | 2560 x 1440 | 2560 x 1440 | 3840 x 2160 |
| Panel Type | IPS | IPS | IPS | OLED | IPS | IPS |
| Refresh Rate | 144 | 180 | 160 | 280 | 180 | 160 |
| Response Time Ms | 5 | 1 | 1 | 0.5 | 1 | 1 |
| Adaptive Sync | FreeSync | G-Sync Compatible | G-Sync Compatible | Adaptive-Sync | G-Sync Compatible | G-Sync Compatible |
| Hdr | - | HDR400 | HDR10 | HDR | HDR400 | HDR400 |
| Compare | Compare | Compare | Compare | Compare |
| Product | Color | Compact | Display | Feature | Ergonomic | Performance | Connectivity | Social Proof |
|---|---|---|---|---|---|---|---|---|
| BenQ GW2490TC 23.8" Eye-Care Home Office | 28.1 | 92.2 | 22.5 | 30.1 | 87.8 | 65.8 | 78 | 21.4 |
| LG UltraGear 27" Dual Mode Compare | 89.8 | 80.4 | 90.5 | 82.4 | 96.5 | 94.1 | 99.9 | 97.3 |
| ASUS ROG Strix 27 inch Compare | 97.4 | 88.5 | 90.5 | 82.4 | 96.5 | 91.1 | 98.9 | 74 |
| MSI MAG 27" Compare | 77.1 | 80.4 | 77.3 | 82.4 | 87.8 | 99.3 | 96.7 | 99.3 |
| Samsung Odyssey 27” G50D Compare | 83.7 | 63.4 | 71 | 82.4 | 96.5 | 94.1 | 95 | 98.1 |
| Gigabyte M27UP 27" Compare | 83.7 | 89.6 | 90.5 | 82.4 | 96.5 | 91.1 | 98.1 | 74.6 |
Common Questions
Q: Is the 1080p resolution on a 24-inch screen sharp enough?
For general office work, web browsing, and even casual gaming, 1080p on a 24-inch screen is perfectly sharp. The pixel density is standard and text looks clear. You'd only notice a lack of sharpness if you're coming from a 4K monitor or doing detailed photo editing where you need to see every pixel.
Q: How useful is the 144Hz refresh rate for non-gaming tasks?
It's more useful than you might think. Every movement on screen—scrolling through a long document, dragging windows, even moving your mouse cursor—feels significantly smoother and more responsive at 144Hz compared to 60Hz. It reduces perceived lag and makes the overall computing experience feel more fluid and modern.
Q: Can I use the USB-C port to charge my laptop?
The product specifications list the USB-C port for video and data, but do not list Power Delivery (PD). This means it's unlikely to provide significant power to charge a laptop. You should plan to use it for connecting a laptop to the display and possibly peripherals through a hub, but keep your laptop's own charger handy.
Q: Is this monitor good for photo or video editing?
Not really. While it covers 99% of the sRGB color space (good for web content), it lacks calibration out of the box and doesn't cover wider gamuts like Adobe RGB or DCI-P3. Its color accuracy score is in the 30th percentile, which is mediocre. For serious editing, look for a monitor marketed as 'color-accurate' or 'creator-focused' with factory calibration.
Who Should Skip This
Hardcore competitive gamers should skip this. While the 144Hz and FreeSync are great, the 5ms response time isn't the fastest, and you can find monitors with 1ms speeds and more aggressive gaming features at a similar price. Also, creative professionals who need color accuracy for print or video work will find this monitor underwhelming. Its color performance is just average.
If your home office is flooded with natural light, the 250-nit brightness might be a deal-breaker. You'll want a monitor that hits at least 300-350 nits to combat glare effectively. In that case, look for a monitor that scores higher in the 'display' percentile. Finally, if you just want the biggest, sharpest screen for your money and don't care about ergonomics, you can find 27-inch 1440p monitors around this price that offer more screen real estate, albeit often with worse stands.
Verdict
Buy the BenQ GW2490TC if you want a dedicated home office monitor that prioritizes your physical comfort above all else. The excellent ergonomic stand, eye-care features, and surprisingly fluid 144Hz refresh rate create a fantastic environment for long work sessions, coding, or general productivity. The USB-C port is a welcome modern touch. It's also a great secondary monitor for a gaming setup where you want a smooth screen for Discord, wikis, or streaming.
Look elsewhere if you need high brightness for a sunny room, require wide color gamuts for photo editing, or are purely a competitive gamer seeking the absolute fastest response times. For those users, a brighter IPS panel, an OLED, or a dedicated high-refresh gaming monitor would be a better investment. The GW2490TC is a specialist in comfort, not a jack-of-all-trades.